How to access my Optavia account on mobile?

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Understanding the Optavia Mobile App

The Optavia mobile app is designed specifically for users to easily manage their account. With the app, you can track your nutrition, access your meal plans, and monitor your progress. It is available for download on both Android and iOS devices, making it accessible to a majority of users.

Downloading the Optavia Mobile App

To access your Optavia account on mobile, you first need to download the app: 1. For Android: Open the Google Play Store and search for 'Optavia'. Tap 'Install'. 2. For iOS: Open the App Store and search for 'Optavia'. Tap 'Get' to download. 3. Once installed, locate the app on your device's home screen.

Creating an Account or Logging In

If you are a new user, you will need to create an account: 1. Open the Optavia app. 2. Select 'Create Account' and enter the required information including your email, name, and a password. 3. Follow the prompts to complete the registration process. For existing users: 1. Open the app. 2. Select 'Log In'. 3. Enter your registered email and password to access your account.

Navigating Your Account

Once logged in, you can navigate your account easily: 1. The home screen displays your daily progress and meal plan. 2. Use the menu to find options such as 'Track My Progress', 'Meal Plans', and 'Support'. 3. Make sure to explore the different sections to fully utilize the app's features.

Accessing Support and Resources

If you require assistance or additional resources: 1. Navigate to the 'Support' section in the app. 2. Here, you can find FAQs, contact customer service, or chat with a representative. 3. Utilize the resources provided to enhance your Optavia experience.

Troubleshooting Common Issues

If you encounter issues logging in or accessing content: 1. Ensure your app is updated to the latest version. 2. Check your internet connection and try again. 3. If you forget your password, use the 'Forgot Password' feature to reset it. 4. For persistent issues, contact Optavia support through the app.