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Understanding Cabela's Return Policy
Cabela's has a customer-friendly return policy designed to provide you with peace of mind when shopping. Items can generally be returned within 60 days of purchase, but certain items have specific guidelines. For example, firearms and ammunition must be returned unopened and in their original packaging, while electronics have a 30-day return window due to warranty issues. Always check the specific return policy for the item you are returning, as it may vary.
Preparing Your Return
Before you return your item, gather the necessary materials. You'll need the item you wish to return, the original receipt or proof of purchase, and the original packaging if available. Inspect the item carefully. While Cabela's accepts returns for items that are unused and undamaged, items that show signs of wear or damage may not be accepted. If your item was received as a gift, you may not have the original receipt. In such cases, Cabela's can still process your return if you provide the original order number or the buyer's details.
Returning Items Purchased In-Store
If you purchased your item at a Cabela's retail location, the return process is simple. Bring your item, along with your receipt, to any Cabela's store. Go directly to the customer service desk, where an associate will assist you with your return. They will verify your purchase and process the return in accordance with store policy. In case you do not have the original packaging, as long as you have the receipt, Cabela's may still accept the item.
Returning Items Purchased Online
Returning an item purchased online from Cabela's involves a few more steps. First, visit Cabela's official website and log into your account. Navigate to the 'Order History' section where you can find the relevant order. Click on it to see the details and locate the item you want to return. Follow the prompts to generate a return shipping label. Cabela's provides a prepaid label to make the return process easier. Once you have printed the label, carefully package the item and attach the label to the package. Make sure to include all accessories and the original packaging if possible.
Shipping Your Return
After packaging your item, you’ll need to ship it back to Cabela's. Take your package to a nearby shipping carrier, such as UPS or FedEx, and ship it to the address specified on the return label. Make sure to keep the tracking number provided by the carrier to monitor the package's delivery status. Cabela's usually processes returns within 7-10 business days after they receive the returned item.
Exchange Options
If you would prefer to exchange your item rather than return it for a refund, you can do so as well. When processing a return, inform the customer service associate at the store or follow the prompts during the online return process to select an exchange instead of a refund. Keep in mind that the exchange may only be approved for items of equal value.