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Understanding Staples Order Tracking
When you place an order with Staples, you receive an order confirmation email containing your order details and tracking information. Staples provides a reliable system that allows customers to track their shipments in real-time, ensuring you know when to expect your items. Order tracking is available for both in-store pickup and home delivery options.
Steps to Track Your Order
1. Visit the Staples website. 2. Scroll down to the bottom of the homepage and click on 'Order Status'. 3. Enter your order confirmation number and your email address used during the purchase. 4. Click 'Track' to view your order status. 5. You can also log into your Staples account to view order history and tracking information.
Using the Staples Mobile App
Staples offers a mobile app for both Android and iOS users, making it easy to track orders on the go. To track your order via the app, download it from Google Play or the App Store. Once installed, sign in to your Staples account or create a new one. Navigate to 'Orders' to see your current orders and their tracking status.
Common Issues When Tracking Orders
Sometimes tracking information may not be updated immediately; it's advisable to wait a few hours before checking again. If your tracking number shows no information, confirm that you entered the correct order number and email. In case of persistent issues, reach out to Staples customer service for assistance.
Contacting Customer Service
If you have trouble tracking your order or any other questions, you can contact Staples customer support. You can reach them through their website's customer service section, via phone, or through social media channels. Be ready with your order details to expedite the help process.